PRIVACY POLICY

---

POWER TANS PRIVACY POLICY

Effective Date: October 16, 2026

1. Our Commitment to Privacy

At POWER TANS, we value the trust our clients place in us and are committed to respecting, safeguarding, and protecting their personal information.

This Privacy Policy explains how POWER TANS collects, uses, discloses, stores, retains, and protects personal information obtained through our business operations, services, website, customer management systems, and electronic communications.

We are committed to handling personal information responsibly, transparently, and in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy applies to personal information collected through in-person interactions, customer registration, service agreements, electronic communications, online platforms, and other business-related activities.

2. Personal Information We Collect

POWER TANS collects personal information reasonably necessary to provide services, maintain customer accounts, communicate with clients, and operate our business.

Depending on the circumstances, this information may include:

Personal and Contact Information

• Full name, telephone number, and email address.
• Date of birth or age verification information.
• Residential address, where required.
• Emergency contact information, where reasonably necessary.

Customer Account and Service Information

• Customer registration and account information.
• Memberships, packages, purchases, and transaction history.
• Tanning session history and equipment usage.
• Service preferences and appointment information.
• Customer agreements, acknowledgements, and consent records.

Skin Analysis and Health-Related Information

• Skin type, sensitivity, and tanning history.
• Relevant medical conditions or health disclosures.
• Medications that may affect tanning sensitivity.
• Information relating to tanning suitability and service safety.
• Other information voluntarily disclosed that is relevant to providing services.

Payment and Transaction Information

• Purchase and payment records.
• Transaction details and account balances.
• Refund and payment history.
• Payment information processed through authorized payment service providers.

Website and Electronic Information

• Information submitted through website forms.
• Customer inquiries and communications.
• Email and text message interactions.
• Customer feedback and reviews.
• Social media interactions.
• Website usage information, where collected.

POWER TANS limits the collection of personal information to what is reasonably necessary for identified and legitimate business purposes.

3. How We Use Personal Information

POWER TANS may collect and use personal information for the following purposes:

• Establishing, maintaining, and managing customer accounts.
• Providing tanning and other salon services.
• Conducting skin assessments and maintaining service records.
• Supporting safe and appropriate equipment usage.
• Processing purchases, memberships, packages, and payments.
• Responding to inquiries, concerns, and customer service requests.
• Communicating important information regarding services and accounts.
• Maintaining accurate business and customer records.
• Improving customer service, business operations, and service quality.
• Sending promotional communications where legally permitted.
• Requesting customer feedback and reviews.
• Preventing fraud, unauthorized activity, and misuse of services.
• Complying with applicable legal and regulatory requirements.

Personal information will not be used for unrelated purposes without appropriate consent or another lawful basis.

4. Consent and Customer Choices

POWER TANS obtains consent for the collection, use, and disclosure of personal information where required by applicable law.

Consent may be obtained through customer registration forms, service agreements, written acknowledgements, electronic forms, or other appropriate methods.

The type of consent requested will reflect the nature and sensitivity of the information involved.

Where sensitive personal or health-related information is collected, POWER TANS will seek express consent where required and explain the purpose of collecting that information.

Customers may withdraw consent at any time, subject to applicable legal requirements and reasonable restrictions.

Withdrawal of consent may affect our ability to provide certain services where the information is necessary for service delivery or safety.

Consent to receive marketing communications is separate from consent required to receive tanning services. Customers are not required to consent to optional marketing communications as a condition of receiving services.

5. Marketing and Promotional Communications

POWER TANS may communicate with customers regarding:

• Promotional offers, discounts, and special events.
• Products, services, memberships, and packages.
• Business announcements and service updates.
• Customer appreciation initiatives.
• Newsletters and other marketing communications.
• Customer satisfaction surveys, feedback, and review requests.

Communications may be delivered through email, text messaging, social media, or other electronic channels.

POWER TANS will obtain and maintain appropriate consent or other lawful authorization for commercial electronic communications in accordance with Canada’s Anti-Spam Legislation (CASL).

Where required, commercial electronic messages will include appropriate business identification, contact information, and a functional unsubscribe mechanism.

Customers may withdraw their marketing consent at any time by using the unsubscribe option provided in applicable communications or by contacting POWER TANS directly.

Unsubscribe requests will be processed within the time required by applicable legislation.

Withdrawing marketing consent will not prevent customers from receiving necessary non-promotional communications regarding their accounts, purchases, or services, where legally permitted.

6. Disclosure to Third-Party Service Providers

POWER TANS may engage trusted third-party service providers to support legitimate business operations.

These providers may include:

• Customer management and tanning software providers.
• Payment processing and financial transaction services.
• Website hosting, maintenance, and technology providers.
• Digital marketing and advertising platforms.
• Email and text communication services.
• Customer feedback and review management platforms.
• Business administration, technical support, and professional service providers.

POWER TANS does not sell customer personal information.

Personal information may be disclosed to service providers only as reasonably necessary for authorized business purposes or as otherwise permitted or required by law.

POWER TANS takes reasonable steps to ensure that service providers maintain appropriate privacy and security protections.

Some service providers may process or store information outside Canada. Where applicable, personal information may therefore be subject to the laws of the jurisdiction in which it is processed or stored.

POWER TANS remains responsible for personal information under its control, including information transferred to third parties for processing, as required by applicable privacy legislation.

7. Protection and Security of Personal Information

POWER TANS recognizes the importance of protecting customer information, particularly sensitive personal and health-related records.

We maintain reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information.

These safeguards may include:

• Password-protected customer management systems.
• Access controls for authorized employees and representatives.
• Appropriate physical security for business records.
• Employee confidentiality expectations.
• Secure handling of customer agreements and personal information.
• Reasonable precautions against unauthorized access, loss, misuse, alteration, or disclosure.
• Appropriate procedures for addressing suspected privacy incidents.

Access to personal information is intended to be limited to individuals who require it for legitimate business purposes.

Although reasonable safeguards are maintained, no method of electronic transmission or storage can guarantee absolute security.

8. Employee Access and Confidentiality

POWER TANS employees and authorized representatives may access customer information only when reasonably necessary to perform their assigned responsibilities.

Employees are expected to:

• Maintain the confidentiality of customer information.
• Access customer records only for legitimate business purposes.
• Avoid discussing or disclosing customer information with unauthorized individuals.
• Protect customer records from unnecessary exposure.
• Follow applicable business procedures for handling personal information.
• Report suspected unauthorized access, loss, or disclosure to management.

Unauthorized access, use, disclosure, or sharing of customer information is prohibited.

Employee access privileges may be modified or revoked as appropriate.

9. Retention and Secure Disposal of Information

POWER TANS retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to satisfy applicable legal, regulatory, and legitimate business requirements.

Retention periods may vary depending on the nature of the information, the services provided, and applicable obligations.

When personal information is no longer required, POWER TANS will take reasonable steps to securely delete, destroy, or anonymize it.

Where information must be retained for legal or legitimate business purposes, access and use will remain appropriately restricted.

10. Website Privacy, Cookies, and Analytics

The POWER TANS website is operated using third-party website hosting and management services.

These providers may use cookies, analytics tools, and similar technologies to support website functionality, security, performance, and visitor experience.

Depending on the technologies used, certain technical information may be collected, including browser information, device details, IP addresses, and website usage information.

Information collected through these technologies may also be subject to the applicable privacy practices of the service providers.

Visitors may manage certain cookie preferences through their browser settings or available website controls.

POWER TANS takes reasonable steps to ensure its website-related practices comply with applicable privacy requirements.

11. Social Media and Online Platforms

POWER TANS may interact with customers through social media platforms, online directories, advertising services, and other digital communication channels.

Information voluntarily shared through these platforms may be subject to the privacy policies and practices of the respective platform providers.

Customers are encouraged not to publicly disclose sensitive personal or medical information through social media comments, reviews, or other publicly accessible channels.

12. Customer Rights and Access to Information

Subject to applicable legal requirements, customers may contact POWER TANS to:

• Request access to personal information held about them.
• Request corrections to inaccurate or incomplete information.
• Inquire about how their personal information is collected, used, or disclosed.
• Withdraw consent where permitted by law.
• Request deletion of information where applicable.
• Raise concerns regarding the handling or protection of personal information.

POWER TANS may take reasonable steps to verify an individual’s identity before providing access to personal information.

Requests will be reviewed and addressed within applicable legal requirements.

Certain information may need to be retained despite a deletion request where required or permitted by law.

13. Privacy Incidents and Data Breaches

POWER TANS takes privacy incidents seriously.

If unauthorized access, loss, disclosure, or misuse of personal information is suspected or identified, POWER TANS will assess the circumstances and take reasonable steps to contain, investigate, and address the incident.

Where required by applicable legislation, POWER TANS will notify affected individuals and appropriate regulatory authorities.

Records of privacy breaches will be maintained as required by law.

14. Privacy Accountability

POWER TANS is committed to maintaining responsible privacy practices and protecting customer personal information.

Privacy-related inquiries, concerns, or requests regarding personal information may be directed to POWER TANS management using the contact information provided below.

15. Changes to This Privacy Policy

POWER TANS may revise this Privacy Policy periodically to reflect changes in business operations, services, technology, privacy practices, or applicable legal requirements.

The most current version will be published on our website with an updated effective date.

Where required by law, customers will be notified of material changes or asked to provide additional consent.

16. Contact Information

For questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of personal information, please contact:

POWER TANS
470 Highland Road West
Kitchener, Ontario N2M 3C7
Canada

Phone: 519-571-3264
Website: powertans.com